13. Notice of Policy Change to Customers

Arjun Patel
CEO, SafeGuard Insurance Pvt. Ltd.
A-55, Sector 16, Noida
Uttar Pradesh 201301
Email: ceo@safeguardinsurance.co.in
Phone: +91 120 987 6543

March 29, 2024

Dear Valued Customer,
I hope this message finds you well. As the CEO of SafeGuard Insurance Pvt. Ltd., I am committed to ensuring that our services continually meet the needs of our valued clients like you, while also maintaining the highest standards of integrity and transparency in all our operations.
In alignment with this commitment, I am writing to inform you of an upcoming change to our policy terms and conditions that will take effect on May 1, 2024. This update is part of our ongoing efforts to streamline our service offerings and enhance our support to our policyholders.
Key Changes Include:
• Adjustments in Premium Rates: To continue providing exceptional service and support, there will be a moderate adjustment in the premium rates for some of our insurance products. This change is necessary to keep pace with the rising costs of healthcare services and ensure our ability to offer comprehensive coverage.
• Enhancements to Claim Process: We are introducing a simplified and faster claim process, enabling you to submit claims online and track the status of your claims in real-time via our customer portal.
• Expansion of Covered Services: We have expanded the list of services covered under our health insurance policies, including additional wellness programs and preventive care services, to support your health and well-being.
We understand that changes to policy terms can raise questions and concerns. Please rest assured that these updates are designed with your best interest in mind, aiming to enhance the value and protection that SafeGuard Insurance offers to you and your family.
For a detailed overview of the policy changes and how they may specifically affect your coverage, I invite you to visit our website at www.safeguardinsurance.co.in/policyupdates. Additionally, our dedicated customer service team is available to address any inquiries or concerns you may have. You can reach them at +91 120 987 6543 or via email at support@safeguardinsurance.co.in.
We deeply appreciate your continued trust in SafeGuard Insurance Pvt. Ltd. Our team is here to support you through these changes and ensure a smooth transition. Thank you for allowing us to serve your insurance needs.
Warm regards,

Arjun Patel
CEO
SafeGuard Insurance Pvt. Ltd.